Justia Chat FAQ

Explore the answers to commonly asked questions about Justia Chat in the Justia Lawyer Directory, a benefit available for lawyers with a Justia Connect Pro Membership.

Justia Chat FAQ
What is Justia Chat?

Justia Chat is an AI-powered lead generation tool designed to streamline interactions with potential clients on your Justia Lawyer Directory Profile. Powered by AI, this virtual assistant engages visitors and gathers pertinent information, transforming it into actionable leads for you.

Why should I get Justia Chat for my Justia Lawyer Directory Profile?

Having Justia Chat* on your Justia Lawyer Directory Profile can boost your chances of getting even more potential clients by offering a quick and seamless way to contact you.

*Justia Connect Pro members choosing to utilize Justia Chat agree and acknowledge that Justia is not responsible for the content of the chat conversations.

How can I get Justia Chat for my Justia Lawyer Directory Profile?

Justia Chat is an exclusive benefit for Justia Connect Pro members. If you are a Justia Connect Pro member, this benefit will automatically be added to your Justia Lawyer Directory Profile—no action required. However, in case you do not see the Justia Chat on your Justia Lawyer Directory Profile, double check your settings by following the instructions below.

  1. Visit: https://www.justia.com/lawyers
  2. If you’re not logged in, click on the “Log In” button in the upper right corner.
  3. Once logged in, click on your name in the upper right corner, and click “My Lawyer Profile”.
  4. Click on the “Edit Chat Settings” below “Your Dashboard”.
  5. Make sure the checkbox “Enable Justia Chat” is checked.
If you are not a Justia Connect Pro member, you can upgrade your membership by visiting: https://connect.justia.com/pro

Does Justia Chat support multiple languages?

Yes, Justia Chat supports both English and Spanish.

How do I receive the lead information from Justia Chat?

Lead information will be emailed to the email address associated with your Justia Lawyer Directory Profile. To check the email address that is associated with your Justia Lawyer Directory Profile:

  1. Visit: https://www.justia.com/lawyers
  2. If you’re not logged in, click on the “Log In” button in the upper right corner.
  3. Once logged in, click on your name in the upper right corner, and click “My Lawyer Profile”.
  4. Scroll down to the “Core Information” section.
  5. Click on “Update your Email”.

Can I customize the Justia Chat with my own photo and/or provide my own text?

Unfortunately, customization options for adding your own photo or text to Justia Chat are not available at this time. We are always looking for ways to improve our features, so stay tuned for any future updates.

How can I turn off Justia Chat?

If you wish to disable the Justia Chat feature, the instructions are below:

  1. Visit: https://www.justia.com/lawyers
  2. If you’re not logged in, click on the “Log In” button in the upper right corner.
  3. Once logged in, click on your name in the upper right corner, and click “My Lawyer Profile”.
  4. Click on the “Edit Chat Settings” below “Your Dashboard”.
  5. Uncheck the checkbox “Enable Justia Chat”.

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